At Canadian North, the safety and well-being of our passengers, customers and employees is always our number one priority. With this in mind, we would like to provide an update on the ongoing global response to the Coronavirus (COVID-19) outbreak and the proactive actions our team is taking to safeguard everyone within our care. While the Public Health Agency of Canada continues to classify the risk to Canadians from this virus as ‘low’ and we are maintaining normal operations, we are fully aware that we provide essential services to the people, communities and organizations that depend on us so we must remain particularly vigilant to this situation.
As part of our robust safety management program, we have a cross-functional team in place with representation from all parts of our operations to ensure that we are taking all necessary precautions. This includes:
In the event that a passenger becomes ill while onboard our aircraft, our flight crews are trained to quickly assess the situation and provide the appropriate assistance while minimizing exposure to other passengers, just like they would during any other circumstances. Crew members have access to real-time medical support and can request for first responders to meet the aircraft upon arrival while ensuring that public health authorities are immediately informed of the situation.
Canadian North’s senior leadership team has taken this opportunity to proactively review our Business Continuity Plan so that we are prepared for any possible developments that would require us to adjust our operations while continuing to maintain the essential flow of passengers and materials to all of our locations. This includes identifying key operational personnel and the coverage that would be required if they were temporarily unavailable, making sure that our administrative team members have the resources required for them to work from home if necessary and ensuring we have contingency plans in place to temporarily adjust our schedule while minimizing the impact on those we serve.
We will continue to follow the direction of public health authorities and will provide additional communications if further developments occur.
Thank you for your continued partnership and support,
Canadian North’s most up to date information can be found by following this link > https://canadiannorth.com/coronavirus/
Executive Chairman, Canadian North